- No drugs and alcohol allowed on any hostel premises.
- Smoking and Vaping is not permitted inside the hostel premises besides the designated smoking areas.
- Outside pets are not allowed in any Backpackers Headquarter Hostels.
- Any guest breaking the house rules, consuming illicit substances, and conducting a wrong behavioral approach, can be asked to leave the property immediately.
- These rights are retained by the property manager, who may, upon scrutiny, cancel your booking without being liable to raise any refunds.
- Non Residents/Visitors are strictly not allowed on the hostel premises.
- Backpackers Headquarter reserves the Right to admission.
- We send you an email with detailed directions to the hostel and how to avoid the common scams within a few hours of receiving your booking. Please read this email carefully. Look at your spam folder in case you do not receive the email within 12 hours.
- Guest are responsible for their belongings.
- We need a valid passport and visa for foreign nationals and a valid Government Photo ID and Address proof like Driving license, Aadhar card for Indian nationals during check-in.
- Student IDs are not eligible.
- Guests with local IDs will not be permitted to stay at the hostel. For e.g., residents of Jaipur will not be allowed to stay at Backpackers Headquarter Jaipur.
- 24-hour check-in permitted but the earliest check-in times are different for different locations so please do confirm from our website.
- If you are arriving very early, it is recommended you book the previous night.
- You are welcome to wait in our common room if you would like, but for 3-4 am arrivals, we recommend booking an extra night.
- Guests will be asked to pay in advance minimum 50% to up-to 100% of their booking amount to confirm their bookings by the reservations team at any point after they make the booking.
- This Advance is strictly non refundable. We have a strict advance payment policy at check-in.
- Credit cards accepted with 3.5 % additional bank charge.
- The prices are exclusive of Goods and Service Tax applied by Government of India and will be charged extra above the room rates as per the rates defined by the Government.
- Breakfast is not included in the room rates. It will be charged for separately.
- If you have booked a room through the use of a travel agency or an online travel agency (such as Booking.com, Expedia and Hostelworld), you must cancel or modify your booking through the agency that you used to make the booking.
- Intimation by email has to be sent 24 Hour prior to check in date and time for free cancellation.
- For Group Bookings of 4 or more than 4 guests, intimation by email has to be sent at least 7 days prior to check in date and time for free cancellation.
- In case of any Offers and Promotions the payment will be NON REFUNDABLE at any point.
ROOM EXTENSION POLICY
- Please check at the front desk between 9AM – 9PM to extend your beds. It is solely on availability and on the current prices.
- Payment has to be made in advance to confirm your extension.